Monday, April 28, 2008

WordFrame training services

The WordFrame Sales and Support team understands the importance of the task all our customers undertake – creating a viable online community with proper business and organizational goals. The WordFrame technology alone is not enough; to build better web communities technology and culture must change hand in hand, and we know that isn't easy.

We are committed to deliver the best possible services to match our customers’ efforts in achieving their goals. Our Sales and Support teams are available almost 24/7 to take on any challenge that our customers set for the platform. Each customer is entitled to a detailed and extensive training process, covering all of the functionality of the WordFrame Community Platform. In just a few sessions, the WordFrame personnel and the Customer can work through each and every module available on both the Public Portal and the Administrative Area of WordFrame.

Our training sessions cover in detail the following sections, modules and important elements of the WordFrame Community Platform:

- The WordFrame Public Portal, its functionality and interface elements

- Creating and editing Articles, Blogs and Comments

- WordFrame Wiki document creation and editing, Wiki Documents version control and content comparison.

- WordFrame File and Document Management – Document and file upload, versioning and directory structure organization

- Personal Profile and User Workplace management

- Complete WordFrame Platform administration

- Interface and Module content creation and Management

- Custom Module Creation and Management

- User Rights and Settings Management

- WordFrame Platform Content Management

- Security Settings and User Access Management

- Statistics and User Reports Creation and Management

The WordFrame Community Platform is backed up by a full and complete set of online help and written documentation, covering each and every function available, as well as frequently asked questions and a glossary of terms.

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